Al’s Creatures Great & Small Privacy Policy

April 2023

Contact details:

Name: Al’s Creatures Great & Small

Address: Gaymore Road, Cookley DY10 3TU

Phone number: 07775 826691

Email: alyson@alscreatures.co.uk

The type of information we collect:

We currently collect and process the following information: personal identifiers, contact and characteristics (for example, name and contact details).

How do we get the personal information and why do we have it:

Most of the personal information we process is provided to us directly by you to contact you regarding the services that we offer. We use the information that you have given us to contact you regarding services that you have enquired about. We do not share your information with any other organisations or individuals.

Under the UK General Data Protection Regulation (UK GDPR) the lawful base we rely on for processing this information is your consent. You are able to remove your consent at any time. You can do this by contacting Al’s Creatures Great & Small.

How we store your personal information:

Your information is securely stored. We store your name, address, contact numbers and email addresses for as long as you use our service.

Your data protection rights:

• Your right of access – you have the right to ask us for copies of your personal information
• Your right to rectification – you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete
• Your right to erasure – you have the right to ask us to erase your personal information in certain circumstances
• Your right to restriction of processing – you have the right to ask us to restrict the processing of your personal information in certain circumstances
• Your right to object to processing – you have the right to object to the processing of your personal information in certain circumstances
• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at alyson@alscreatures.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at alyson@alscreatures.co.uk

You can also complain to the Information Commissioner’s Office if you are unhappy with how we have used your data. The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113 (9am – 5pm Monday – Friday, excluding bank holidays)